Gail is the owner of Virtual Admin UK and the glue that keeps our family together. After spending 12 years as a senior partner legal secretary in the subspecialties of family law, conveyancing and personal injury, she created Virtual Admin UK to offer clients flexible and individually tailored services. Gail has an exceptional eye for detail, no doubt stemming from her days working as a publications assistant.

 

Gail holds Legal Secretaries (ILEX) Diploma (Distinction), First year ILEX Level 3 and Counselling Level 1 qualifications.

 

Believing in continuous professional and personal development, Gail encourages all associates to update their skills and complete CPD courses to maintain a competitive edge. Regular team member meetings are held with open and honest discourse to ensure all associates are happy doing work they both excel at and enjoy. She welcomes input and creative ideas to keep a fresh outlook on business activity.

 

As Richard Branson said, “Take care of your staff, and they will take care of your business. It's that simple”.

 

Gail loves spending time with her boys, kayaking, swimming and reading. On weekends you will find her enjoying the beautiful outdoors in Cornwall.

 

Skills and services:

• Proofreading

• Document formatting / template creation

• Legal services

• Medico-legal services

• Implementing new business systems

• Highly confidential due diligence reports

Lee comes from an impressive 20 year career in Sales Management, Coaching, Staff Training and Customer Support and has been a Regional Sales Performance Coach for a top national company. 
Lee has a positive attitude and is self-motivated to achieve his goals and meet targets. He is extremely knowledgeable in aspects of online SEO, web maintenance and general systems analysis. 

 

One of Lee’s greatest strengths is his ability to communicate with people and determine their needs whilst building strong and lasting relationships. 
When Lee isn’t liaising with new clients and attending networking events, he spends his time paddle boarding and camping with his family and two Dobermans. 

 

Skills and Services:
•    Performance coaching
•    Sales presentations
•    Creating and implementing sales materials
•    Marketing and networking
•    Communication on all levels

We knew 5 seconds into our interview with Rebecca that she would fit perfectly into the Virtual Admin UK family. Rebecca has several years experience within the NHS specialising in clinic management and administration. She is the backbone of one of our top consultant’s medico-legal practices, ensuring it runs like a well-oiled machine! Rebecca is passionate about building good relationships with our service users and clients in order to provide an excellent service and remains calm under pressure which is key in her role.

 

Rebecca has a creative side and holds a Bachelor’s Degree in Film and Media. If you ask us, she should be in front of the camera more which is why she currently runs our online training support sessions for clients.

 

Rebecca believes in a holistic way of living and focusing on the importance of self-care, especially in today’s environment. Rebecca runs her own business within the health and wellness industry and loves spending time hiking with her family. 

 

Skills and Services:

• Orthopaedic clinic management

• Diary/email management

• Online training support

• Customer services

Nicole is our number one go-to person for any IT related issues. Always quick to learn new computer packages that guarantee we can operate at maximum efficiency; Nicole has proven to be a real gem!

 

Nicole’s skills are wide and varied, and she demonstrates the ability to fulfil many roles here at Virtual Admin UK. Currently, she focuses on diary and email management and compiling psychology reports.

 

Nicole’s positive and professional approach is reflected in our clients’ confidence in trusting us to manage their business.  

 

Nicole holds a diploma in travel and tourism and previously worked for a large Estate Agency in the accounts department for 10 years. She has authored her first novel and loves spending time playing with and reading to her daughter.

 

Skills and Services:

• Email/diary management

• Medicolegal psychology reports

• IT related tasks

• Orthopaedic clinic management

• Rental Agency contracts management, customer service and basic accounts reconciliation.

Charlotte is our new Support Team Lead. She has a sense of optimism with a ‘never give up’ perspective. Charlotte is a great team player who has made her the perfect fit for our team.

 

Charlotte holds a Certificate in Abdominal Aortic Aneurysm Ultrasound Screening, A BSc Honours in Diagnostic Radiography and an NVQ Level 3 in Oral Health Care (Dental Nursing).

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Charlotte’s previous role involved screening clients within the community at General Practitioner practices with the use of ultrasound to diagnose abdominal aortic aneurysms. She also worked as a Dental Nurse.

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In her spare time, Charlotte loves spending time with her family and has a keen interest in diet, nutrition and researching alternative therapies.

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As part of our support team, Charlotte provides assistance in all departments and wherever her particular skills are required.

We also have a team of typists who, according to their skills we allocate to a certain client. They will predominately work for that client and work will be overseen by a Senior Associate.

We ensure that each client's work can be undertaken by more than one team member, in that way there is always cover for your work.

 

Join our team

We are always looking for new team members. If you are interested in working with us, please send a copy of your CV to contact@virtualadminuk.co.uk. We have strict requirements for working with Virtual Admin UK and following receipt of your CV if we feel you may fit our team we will send you forms and tests for completion. Only UK residents may apply due to GDPR and ICO regulations.