Gail Tomkins is the founder and CEO of Virtual Admin UK, which she established in 2016. With decades of experience as a senior legal secretary in family law, conveyancing, and personal injury, Gail brings a wealth of expertise to her role.

 

She holds a Legal Secretaries (ILEX) Diploma (Distinction), First Year ILEX Level 3, and Counselling Level 1 qualifications.

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Under her leadership, Virtual Admin UK offers specialised business support services, including medico-legal support, document formatting, and the implementation of new business systems.

 

Gail ensures that all associates thrive in their roles through open communication and teamwork, valuing creative input and innovative ideas to maintain a fresh and dynamic approach to business activities.

 

In her personal time, Gail enjoys outdoor activities such as kayaking, swimming, and reading, especially in the scenic surroundings of Cornwall.

 

Skills and Services:

• Document formatting/template creation

• Legal services and conveyancing assistance

• Medico-legal services

• Implementing new business systems

• Highly confidential due diligence reports.

Lee Tomkins is a highly driven sales professional at Virtual Admin UK, bringing a wealth of experience in sales management, coaching, staff training, and customer support.

 

With a proven track record in achieving sales targets and maximising earning potential, Lee excels in field sales environments and leadership roles.

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Lee has extensive experience as a Regional Sales Performance Coach, where he coached new and existing sales consultants, helped them set S.M.A.R.T objectives, and increased KPIs. He presented sales induction courses, created new training material, and implemented sales process manuals for new and upgraded products.

 

As an Area Sales Leader, Lee was responsible for managing multiple branches, supervising staff, organising appointments, allocating sales professionals, and conducting all sales training for new and experienced representatives. He also handled recruitment for sales, marketing, and fitters.

 

In his role as a Sales Representative and National Sales Trainer, Lee worked in field sales selling double glazing, managed a sales branch, and provided classroom and field sales training for new starters.

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Lee's dedication to achieving excellence in sales and his ability to inspire and lead teams make him an invaluable asset to Virtual Admin UK. His strong interpersonal skills and motivational approach ensure that all associates are equipped to excel in their roles.

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Skills and Expertise:

• Sales coaching and performance improvement

• Staff training and development

• Sales process creation and implementation

• Branch management and supervision

• Recruitment and team building.

Meet Rebecca Nazim, the multitasking marvel of Virtual Admin UK. With a rich background in the NHS as a Personal Assistant and Clerical Officer, she's the glue that keeps one of our top consultants' medico-legal practices running smoothly.

 

Rebecca stays cool under pressure, an essential skill when juggling multiple tasks.

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Equipped with a Bachelor's Degree in Film and Media from the University of Central Lancashire, Rebecca also manages her own Forever Living business. She's the queen of customer relationships, social media, and public speaking.

 

She also supports a company that provides homes for vulnerable people, showing her commitment to holistic living and self-care.

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When she's not working her magic at Virtual Admin UK, you'll find Rebecca hiking with her family and enjoying the great outdoors.

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Skills and Services:

• Orthopaedic clinic management

• Diary/email management

• Customer services.

Nicole Hutchison is our resident IT expert and the head of our psychology reports department at Virtual Admin UK.

 

Known for her quick learning and problem-solving skills, Nicole ensures our operations run smoothly. With her diverse abilities, she effectively manages diary and email tasks and oversees the compilation of psychology reports with precision.

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Nicole holds a diploma in Travel and Tourism and brings a wealth of experience from her decade-long role in the accounts department of a major estate agency. Her professionalism and positive attitude have earned her the trust and confidence of our clients.

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Outside of work, Nicole enjoys spending time with her daughter and engaging in creative pursuits like writing her first novel.

 

Skills and Services:

• Email/diary management

• Medico-legal psychology reports

• IT solutions

• Orthopaedic clinic management

• Rental agency contracts management, customer service, and basic accounts reconciliation​.

Krysten Saint Idle is a valuable new addition to the Virtual Admin UK team, bringing extensive experience in administrative roles within the real estate and medical sectors. Her background includes working for a large estate agency, where she managed tenant enquiries, inspections, viewings, and handled financial transactions with tenants. Krysten's meticulous attention to detail and strong organisational skills ensure smooth operations and high-quality service.

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Krysten also has significant experience in typing medico-legal orthopaedic reports, general correspondence, and accounts reconciliation. Her diverse skill set and dedication to excellence make her an integral part of our team.

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In her spare time, Krysten enjoys spending time with her family.

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Her commitment to providing exceptional administrative support and her ability to adapt quickly to new tasks make her a valuable asset to Virtual Admin UK.

 

Skills and Services:

• Tenant enquiries and management

• Property inspections and viewings

• Financial transactions with tenants

• Medico-legal orthopaedic report typing

• General correspondence typing

• Accounts reconciliation.

Sarah Jones brings a wealth of experience and a diverse skill set to the Virtual Admin UK team.

 

Known for her reliability, empathy, and strong work ethic, Sarah has worked in various roles spanning management, caregiving, and administration. She has served as a Duty Manager, handling guest relations, stock management, and staff supervision. Sarah also worked as a Carer, providing support to an elderly gentleman with dementia. Additionally, she has experience as a Kitchen Assistant, an Alzheimer's and Dementia Care Giver, and has held roles in customer service and administration.

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In her personal time, Sarah enjoys engaging in performing arts and spending time with her family and her pets.

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Sarah's dedication to her work, ability to adapt to new challenges, and her empathetic nature make her an invaluable asset to Virtual Admin UK.

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Skills and Services:

• Customer service and guest relations

• Administrative support and office management

• Caregiving and support for individuals with dementia

• Food preparation and kitchen management

• Stock management and cellar maintenance

• Staff supervision and training.