Gail Tomkins is the founder and CEO of Virtual Admin UK, which she established in 2016. With decades of experience as a senior legal secretary in family law, conveyancing, and personal injury, Gail brings a wealth of expertise to her role.

 

She holds a Legal Secretaries (ILEX) Diploma (Distinction), First Year ILEX Level 3, and Counselling Level 1 qualifications.

​

Under her leadership, Virtual Admin UK offers specialised business support services, including medico-legal support, document formatting, and the implementation of new business systems.

 

Gail ensures that all associates thrive in their roles through open communication and teamwork, valuing creative input and innovative ideas to maintain a fresh and dynamic approach to business activities.

 

In her personal time, Gail enjoys outdoor activities such as kayaking, swimming, and reading, especially in the scenic surroundings of Cornwall.

 

Skills and Services:

• Document formatting/template creation

• Legal services and conveyancing assistance

• Medico-legal services

• Implementing new business systems

• Highly confidential due diligence reports.

Lee Tomkins is a highly driven sales professional at Virtual Admin UK, bringing a wealth of experience in sales management, coaching, staff training, and customer support.

 

With a proven track record in achieving sales targets and maximising earning potential, Lee excels in field sales environments and leadership roles.

​

Lee has extensive experience as a Regional Sales Performance Coach, where he coached new and existing sales consultants, helped them set S.M.A.R.T objectives, and increased KPIs. He presented sales induction courses, created new training material, and implemented sales process manuals for new and upgraded products.

 

As an Area Sales Leader, Lee was responsible for managing multiple branches, supervising staff, organising appointments, allocating sales professionals, and conducting all sales training for new and experienced representatives. He also handled recruitment for sales, marketing, and fitters.

 

In his role as a Sales Representative and National Sales Trainer, Lee worked in field sales selling double glazing, managed a sales branch, and provided classroom and field sales training for new starters.

​

Lee's dedication to achieving excellence in sales and his ability to inspire and lead teams make him an invaluable asset to Virtual Admin UK. His strong interpersonal skills and motivational approach ensure that all associates are equipped to excel in their roles.

​

Skills and Expertise:

• Sales coaching and performance improvement

• Staff training and development

• Sales process creation and implementation

• Branch management and supervision

• Recruitment and team building.

Meet Rebecca Nazim, the multitasking marvel of Virtual Admin UK. With a rich background in the NHS as a Personal Assistant and Clerical Officer, she's the glue that keeps one of our top consultants' medico-legal practices running smoothly.

 

Rebecca stays cool under pressure, an essential skill when juggling multiple tasks.

​

Equipped with a Bachelor's Degree in Film and Media from the University of Central Lancashire, Rebecca also manages her own Forever Living business. She's the queen of customer relationships, social media, and public speaking.

 

She also supports a company that provides homes for vulnerable people, showing her commitment to holistic living and self-care.

​

When she's not working her magic at Virtual Admin UK, you'll find Rebecca hiking with her family and enjoying the great outdoors.

​

Skills and Services:

• Orthopaedic clinic management

• Diary/email management

• Customer services.

Nicole Hutchison is our resident IT expert and the head of our psychology reports department at Virtual Admin UK.

 

Known for her quick learning and problem-solving skills, Nicole ensures our operations run smoothly. With her diverse abilities, she effectively manages diary and email tasks and oversees the compilation of psychology reports with precision.

​

Nicole holds a diploma in Travel and Tourism and brings a wealth of experience from her decade-long role in the accounts department of a major estate agency. Her professionalism and positive attitude have earned her the trust and confidence of our clients.

​

Outside of work, Nicole enjoys spending time with her daughter and engaging in creative pursuits like writing her first novel.

 

Skills and Services:

• Email/diary management

• Medico-legal psychology reports

• IT solutions

• Orthopaedic clinic management

• Rental agency contracts management, customer service, and basic accounts reconciliation​.

Charlotte Clarkson is the dynamic and optimistic Super Support Team Lead at Virtual Admin UK. With a diverse background in healthcare, Charlotte brings a wealth of experience and a positive attitude to our team. She holds a BSc Honours in Diagnostic Radiography and an NVQ Level 3 in Oral Health Care (Dental Nursing), demonstrating her commitment to professional excellence.

​

Charlotte’s career spans various roles, including Paediatric Medical Secretary at Leeds Community Healthcare NHS Trust and Medical Secretary at Leeds Teaching Hospitals NHS Foundation Trust. Her duties have ranged from audio typing and minute-taking to patient care and data entry. She has also worked as an Abdominal Aortic Aneurysm Ultrasound Screening Technician, providing critical support in patient diagnosis and care.

​

Her strong interpersonal skills, adaptability, and focus on delivering excellent customer service make her an invaluable member of our team. Charlotte is passionate about holistic health and wellness, often spending her free time researching alternative therapies and enjoying outdoor activities with her family.

​

Skills and Services:

• Diary/email management

• Extensive experience in typing orthopaedic medico-legal reports

• Medical and medico-legal report typing

• Patient care and administration

• Document formatting and editing

• Data entry and management.​

Claire Runniff is an experienced Virtual Assistant and Transcriber at Virtual Admin UK, bringing extensive expertise from the pharmaceutical and medical sectors. Known for her precision and reliability, Claire excels in transcribing occupational health reports, clinical trials, and interviews.

​

Claire has found her niche in audio typing for medical companies, managing her operations efficiently and showcasing a strong understanding of medical terminology while adhering to confidentiality through NDAs. Her previous roles included managing operations for a technology company, where she provided products like ticketing and membership management and adapted their services for building management tools. As an Account Coordinator in the printing industry, she developed customer relationships, managed orders, and coordinated special projects. Claire also served as a Customer Service Manager, overseeing multiple accounts, managing customer projects, and advising on sustainable material options. Her diverse background includes roles such as Business Support Executive, Account Executive, Office Administrator, and PA to the Head of Property, showcasing her versatility across different sectors.

 

At Virtual Admin UK, Claire serves as an Accounts Manager for our consultants, ensuring seamless management and support.

​

When she’s not working, Claire enjoys time with her family and engaging in her hobbies such as art and photography.

​

Claire’s dedication to her work, flexibility in working hours, and ability to meet tight deadlines make her a valuable asset to the Virtual Admin UK team.

​

Skills and Services:

• Audio transcription and typing

• Medical terminology

• Proofreading and copy-editing

• Diary/email management

• Document formatting and editing

• Customer service and administration

• Project management

• Sustainable materials consultation

• Accounts management for consultants.

Lisa Parry is a seasoned professional at Virtual Admin UK, specialising in medical transcription and proofreading.

 

Her extensive career includes roles such as Medical Transcriptionist, where she transcribes medical letters and reports for various professionals, particularly in paediatrics.

 

She has also worked as a Medical Secretary at Heaton Medical Practice and Derbyshire Children's Hospital, managing administrative tasks, medico-legal matters, and patient communications. Additionally, Lisa has served in transcription and administrative roles in Dublin's healthcare sector.
 

Lisa holds an AMSPAR Diploma in Medical Terminology (Distinction) and a Diploma in Proofreading and Copy-Editing (Distinction) from the Centre of Excellence. She is currently pursuing a BA Hons in Art History from the Open University.

​

In her spare time, she enjoys looking after her springer spaniel Teddy, cooking, baking, and exploring her love for art.

​

Skills and Services:

• Audio Transcription and Typing

• Medical Terminology

• Proofreading and Copy-Editing

• Diary and Email Management

• Document Formatting and Editing

• Patient Care and Administration​.

Krysten Saint Idle is a valuable new addition to the Virtual Admin UK team, bringing extensive experience in administrative roles within the real estate and medical sectors. Her background includes working for a large estate agency, where she managed tenant enquiries, inspections, viewings, and handled financial transactions with tenants. Krysten's meticulous attention to detail and strong organisational skills ensure smooth operations and high-quality service.

​

Krysten also has significant experience in typing medico-legal orthopaedic reports, general correspondence, and accounts reconciliation. Her diverse skill set and dedication to excellence make her an integral part of our team.

​

In her spare time, Krysten enjoys spending time with her family.

​

Her commitment to providing exceptional administrative support and her ability to adapt quickly to new tasks make her a valuable asset to Virtual Admin UK.

 

Skills and Services:

• Tenant enquiries and management

• Property inspections and viewings

• Financial transactions with tenants

• Medico-legal orthopaedic report typing

• General correspondence typing

• Accounts reconciliation.

Lucy de Wesselow brings extensive administrative experience and a versatile skill set to the Virtual Admin UK team. Known for her adaptability and dedication, Lucy has held roles as a Research Administrator, Senior Team Secretary, and Medical Secretary in various settings. She has also provided support in education as an Administrator and worked in finance as an Accounts Administrator.

 

Her background includes part-time caregiving and various voluntary roles, showcasing her empathy and commitment to patient care. Lucy holds a Postgraduate Diploma in Applied GIS from Kingston University, a BSc (Hons) in Zoology from Nottingham University, and a BA (Hons) in Ancient History from Bristol University.

 

Lucy’s broad experience, adaptability, and commitment to excellence make her an invaluable asset to Virtual Admin UK.

 

In her personal time, Lucy enjoys walking the dog, gardening, and engaging in wildlife photography, especially macro photography. She loves animals and wildlife in general and is fascinated by human psychology.

​

Skills and Services:

• Fast typing speed

• Effective communication

• Attention to detail

• Time management

• Empathy and patient care

• Flexibility

• Compiling psychological reports.

Sarah Jones brings a wealth of experience and a diverse skill set to the Virtual Admin UK team.

 

Known for her reliability, empathy, and strong work ethic, Sarah has worked in various roles spanning management, caregiving, and administration. She has served as a Duty Manager, handling guest relations, stock management, and staff supervision. Sarah also worked as a Carer, providing support to an elderly gentleman with dementia. Additionally, she has experience as a Kitchen Assistant, an Alzheimer's and Dementia Care Giver, and has held roles in customer service and administration.

​

In her personal time, Sarah enjoys engaging in performing arts and spending time with her family and her pets.

​

Sarah's dedication to her work, ability to adapt to new challenges, and her empathetic nature make her an invaluable asset to Virtual Admin UK.

​

Skills and Services:

• Customer service and guest relations

• Administrative support and office management

• Caregiving and support for individuals with dementia

• Food preparation and kitchen management

• Stock management and cellar maintenance

• Staff supervision and training.